Frequently Asked Questions
Everything you need to know about our magical scents and home delivery.
What makes Fantasy Fragrance candles different from others?
Our candles are handcrafted using a proprietary blend of organic soy wax and premium botanical oils, ensuring a clean, long-lasting burn that fills your home with enchanting aromas without harmful toxins.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our workshop.
What is your return policy for home fragrance products?
We offer a 30-day satisfaction guarantee. If you are not completely enchanted by your scent, you can return the unused product for a full refund or exchange.
Are your fragrances safe to use around pets?
Yes, we prioritize safety. All our scents are phthalate-free and paraben-free; however, we always recommend burning candles in well-ventilated areas and keeping them out of reach of curious paws.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our magical delivery reach to more countries in the near future.
Can I reuse the glass jars once the candle is finished?
Absolutely! Our glass vessels are designed to be repurposed. Simply wash out the remaining wax with warm, soapy water and use them for plants, office supplies, or decorative storage.